Privacy Policy

At The West Coast Insurance Agency, we are strongly committed to protecting your privacy. To serve as your state-licensed insurance agent, we will ask you to provide us with personal information about you. We only use your personal information to help you find and, if you choose to do so, apply for health insurance and other products that may be of interest to you and your family. We do not sell, trade or give away your personal information to anyone.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at Privacy@TheWestCoastAgency.com.

Personal Information

We collect personal information in the normal course of business in order to provide you with a health insurance quote and to process your insurance application and to serve you better.

Registering with us:
We begin collecting personal information from you when we provide you with a health insurance quote. Under our current process, you must supply certain personal or contact information (e.g., name, email address, phone number, gender, date of birth) to get a quote.

Applying for Health Insurance and Other Products:
If you apply for a health insurance or other product through our website, we may ask you to provide us with personal information and/or health information relating to you and any family member who will be included on your application. This information will be used by your chosen insurance company or HSA Trustee or Administrator to process your application. Additionally, we may ask you to provide us with credit card or bank information, which will be used by your chosen insurance company or HSA Trustee or Administrator to process your application or collect any fees associated with your application or insurance premiums upon approval of your application.
We may use your personal information to get in touch with you when necessary to process your application or to provide you with a quote. For example, emails will be sent to you throughout the application process to inform you of the status of your application and to seek additional information that is requested as part of the application process We may also use your contact information to provide other information about our products and services by e-mail and/or telephone within 90 days of registering.

You may opt out of receiving information on additional products and services from us:

  1. You can send email to Privacy@TheWestCoastAgency.com
  2. You can send mail to:
    West Coast Insurance Agency
    23291 Ventura Blvd.
    Woodland Hills, CA 91364
  3. You can call: 818-783-6030
We do not sell, trade or give away your personal information to anyone.
We do not disclose your personal information to third parties, unless one of the following limited exceptions applies. If you submit an application for an insurance product offered by us, then we will disclose your personal information to your chosen insurance company to process your application. If you complete an enrollment form for a health savings account ("HSA") offered through an authorized HSA trustee or administrator with whom we have associated, then we may disclose your personal information to that trustee or administrator to enroll you in an HSA. Please be assured that these partners are only allowed to use your personal information to process your application or enrollment form.

Outside of these exceptions, we will not share your personal information with third parties.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies to gather analytical information regarding how you navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. TheWestCoastAgency.com does not use persistent cookies. Some of our business partners, third parties like insurance carriers, use cookies. We have no access to or control over these cookies. This privacy statement covers the use of cookies by TheWestCoastAgency.com only and does not cover the use of cookies by any of our business partners.

Anonymous Information

Anonymous information is to broad demographic information that does not personally identify you. We gather anonymous information for our internal purposes, and we may share this anonymous information with third parties, such as the number of visitors to our website. We use anonymous information primarily for marketing purposes and to improve the services we offer you.

Co-Branding
While navigating our web site you may be directed to content or functionality that we host on behalf of a third party. This privacy statement does not cover personal information collected on these pages. On these pages the third party is collecting your personal information and their privacy statement will be referenced on these pages.

Testimonials
If we publish your testimonial on our site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these testimonials.

Links
TheWestCoastAgency.com contains links to other sites. We are not responsible for the privacy practices of such Web sites. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Correct or Update
TheWestCoastAgency.com gives you the following options for changing and modifying information about you regarding your application or to update your contact information.
  1. You can send email to Info@TheWestCoastAgency.com
  2. You can send mail to:
    West Coast Insurance Agency
    23291 Ventura Blvd.
    Woodland Hills, CA 91364
  3. You can call: 818-783-6030
Contact Us
If you have any questions about this privacy statement, our company policies and procedures or your experience with HealthcareShopper.com, you can contact:

West Coast Insurance Agency
23291 Ventura Blvd.
Woodland Hills, CA 91364
Info@TheWestCostAgency.com
818-783-6030